Giving Your Customers Your Very Best - Every Time
Every company, organization and government agency knows that their identity is linked to customer service. How do you fight customer fatigue? How do you connect each person in your group as part of that commitment to great customer service?
At Strategic Seminars, we understand the motivation to give great great customer service comes through information, illustration and humor. This combination makes the moments meaningful and entertaining for your group or corporation.
Most of our speakers have...
Tuesday, 28 January 2014
Monday, 27 January 2014
JULIUS AGWU RECOUNTS HIS BAD CUSTOMER SERVICE EXPERIENCE WITH ETISALAT
JULIUS AGWU RECOUNTS HIS BAD CUSTOMER SERVICE EXPERIENCE WITH ETISALAT
Funny man Julius Agwu is extremely not happy with law enforcement after he was defrauded while in the United States.
The comedian said his sim card was swapped and whoever did it used it to gain access to his credit cards and used them in Italy.
Agwu said,
”While I was in America to see my new baby, I suddenly realized that my Etisalat line was inactive. I couldn’t receive...
3 STEPS TO TAKING CUSTOMER SERVICE FROM AVERAGE TO LEGENDARY
3 STEPS TO TAKING CUSTOMER SERVICE FROM AVERAGE TO LEGENDARY
It was my first week on the job at Phone.com, things are going smooth until I get a call from a rather frustrated customer. Apparently she had called in for the past 3 weeks, trying to order an adapter from us that allows you to use a traditional home phone. This usually goes great, that is, as long as you can get it shipped to you in the first place. For whatever reason, Fedex...
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