Wednesday 12 June 2013
Welcome To Customer Service 9ja
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The world of loyalty management in Nigeria is about to change as Synergy 360 Limited, a Nigerian loyalty solution provider launches it... -
Every year, the first week of October is International Customer Service Week. Are you doing anything special? Here are ten customer ... -
Have you ever wondered, where did all the customers go? Gosh, let's hope not! But stick with me here. Do you constantly scratch your ... -
I received a mail from an aggrevied reader and a customer of First Bank,please check it out and I hope they respond to this mail: I wen... -
More people now than ever before are working in the customer service industry, predominantly in telecommunications and other lines and p... -
I received a mail from an aggrieved reader and a customer of GTB (Adeone Adeola),hope GTB responds to this: I was in Dubai for a confe... -
Welcome to the Customer Service Week 2014! This is an annual event celebrated in the first full week in October in a number of countries ...
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It goes without saying that your attitude towards a social media crisis should be one of anticipation than denial.You know it’s just a matte...
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The customer, they say is king, but in Nigeria, customers can be likened to slaves, a reflection of the many years of poor service deli... -
Do you remember the first day you realized that your customers knew more than you, that they had expert knowledge that you lacked? It...
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