Thursday 14 November 2013

MTN ENHANCES CUSTOMER CONVENIENCE WITH AUTOMATIC AIRTIME TOP UP


MTN, mobile network operator, has introduced a service called MTN Auto Top-Up that will enable customers conveniently and routinely top the airtime on their phones. MTN is ushering in a new era of comfort for its high value customers through a partnership with Nigerian banks. Shedding more light on the service, Larry Annetts, Chief Marketing Officer, MTN Nigeria, said that MTN Auto Top-Up enables subscribers to recharge their mobile account or pay their bills from available deposits in their bank accounts with ease and convenience.
The service, he added, is yet another addition to the growing plethora of innovative ways by which MTN customers can replenish airtime credit.
“Our objective is to deliver better value to our customers than anyone else.”  “The innovative offering is consistent with keeping our customers in tune with tools that enhance their productivity. This service brings a new level of convenience to our esteemed customers as it is designed to deliver speed and simplicity”, he added.
On her own part, Christabel Onyejekwe, executive director of NIBSS, said; “This service would give MTN’s subscribers an easy and very comfortable means of auto-recharging.
“The service leverages NIBSS interoperability capabilities to ensure smooth and seamless payment from subscribers’ account in any Nigerian bank with no Payment Card required.” To make use of this service, subscribers need to log on to their bank internet platforms and perform a one-off recharge of  their airtime or set up a recurring standing order mandate for airtime top up on any date of their choice. Whatever option chosen, the equivalent amount of money is debited from the deposit account and the airtime value is credited to the phone.
Wale Goodluck, corporate services executive, MTN Nigeria said, “This service is in line with our commitment to delivering a bold new digital world to our esteemed customers wherever they may be. We’ll continue to enrich the lives of our customers by providing them with a robust bouquet of innovative products and services.”

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