As part of efforts to promote inclusive banking and the cashless policy, Access Bank Plc has opened a self-service electronic branch in Ikota, Lagos State. The bank said the self-service banking service is its innovative response to smart-banking revolution craved by customers.
The banking channel is expected to bridge the service gap and improve overall customers’ service experience.
The banking service tagged “Access Express,” is predominantly a self-service electronic channel that requires minimal human interface.
Speaking on the initiative at a forum in Lagos at the weekend, the Group Managing Director/Chief Executive Officer, Access Bank, Mr. Herbert Wigwe, said: “Access Express is an intelligent response to customers’ needs and is ahead in terms of value delivery. Our self-service electronic branch is a one-stop centre where customers are able to do banking transactions, which ordinarily would have taken them to the banking halls.
“Specifically, Access Express branch offers 24/7 cash withdrawal service to Access Bank card holders and other Banks’ cardholders.”
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